Here’s a coaching scenario to stir up your skills and work your coaching muscles. Here’s how it works: Below is a potential scenario that a client might bring to your coaching. Your job, respond or reply briefly and succinctly.
You can offer a question you might ask. You could suggest a direction that you would take this client. You might share an observation. Or simply could identify what coaching skill you would use.
Here it is:
Your client calls you up and says that she’s feeling frustrated at work. The job itself is fine and she likes the customers and all that. But there’s a fellow employee who is constantly negative and not good to work with. She’s complained to her boss several times, but they say that there’s nothing they can do because of union laws and the fact that the other employee does good work. There’s nothing technically they’re doing wrong. They’ve spoken to him in the past but nothing seems to stick and he still comes to work in a negative mood and affects the fellow employees, including your client. She doesn’t know what to do and is wondering if there’s something you might suggest that she could try to make the employee be more respectful.
Ok coach. Your turn. Take it from here. What would you do?